Business Outsourcing Functions Management †Myassignmemthelp.Com

Discuss About The Business Outsourcing Functions Management? Outsourcing is the process in which a company came into contract with another third party company to perform their function that can be done in the company itself. Most of the companies are using this process so that they can make their focus on other core activities of the company that needs more attention (Arias-Aranda, Bustinza and Barrales-Molina, 2011). Outsourcing results in contract between the two companies. The one company pays the other company to perform one of their functions. The process of outsourcing can only be successful if both the companies and the parties get ready to have mutual consent. There are many processes that can be outsourced which are not so important to be conducted in-house. Thus outsourcing those functions helps the company to invest their time and money solely on the activities that provides them large profit. The major objective of this project is to analyse the advantages and disadvantages of business outsourcing functions. This is because outsourcing not only provides benefits but can also be harmful for the companies. Understanding the basic advantages and disadvantages from outsourcing helps the company to take better decisions. This study focuses on analysing the factors that support outsource and factors that are negative for outsourcing. This study helps in understanding the basic concept of outsourcing and the reasons behind the same. This study can also provide the information about the factors that causes the organization to outsource some of their functions along with its advantages and disadvantages. The scope of the project is that the study can be used by the companies to make their outsourcing decisions by reducing its harmful effects an also allow the readers to analyse the disadvantages before outsourcing. Outsourcing has become the major trends in the companies these days. This is the technique that helps the companies to transfer one of their functions to another company. This has helped in generating job opportunities or the people at large scale. Human resource is the major function that has been outsourced in most of the companies these days. This is because it is not the core activity of the organization (Lee and Choi, 2011). There are other functions that can be outsourced such as accounting functions, customer support functions; marketing functions etc. It is required by the company to ensure that the company they are choosing for outsourcing their function should be reliable. The company should contact the prior clients of that outsource company to take the reviews. Making the legal contract is another important requirement in order to have legal relationship with the outsourced firm. This is because legal interaction between the companies binds both the companies with some ob ligations that cannot be breached by them and no company can exploit each other. A company should contact all the companies that outsource the area that the company is looking for. This is to identify the availability of the companies. This information helps the company to bargain with the outsourcing firms. Investigation should be conducted for the outsourcing company so that any flaws of the company can be identified. The contracts should be made with all the clauses that are required (Gewald and Dibbern,   2009). Outsourcing is the tool that is not only about legal contract between the companies, but it also involves trust and information sharing among the companies who came into contract. This relationship can be beneficial for the both the organizations. Some of the advantages of outsourcing the business functions are: (Appendix 1) Reduction of cost: If any company outsource any of the function, they get specialists to work from them. Keeping those specialists becomes costly for them in their own companies because they may not be required every time. Hiring them can be expensive for the firm. Outsourcing firms can be used for the purposes as and when required. This reduces the operating cost of the company (Lin, Pervan and McDermid,   2007). The outsourcing firms are comparatively cheaper as well. The reason behind the low cost of outsourcing organizations is economies of scale. As the outsourcing firm conducts the single operation at high scale thus per unit cost of operations becomes low. Concentration on core activities: every organization has some core activities that directly provide them profit. Outsourcing allows the organization to concentrate on those core activities.   The organizations outsource some of the support activities to the specialist third party organizations and provide their full concentration on the major activities and functions. This helped them to improve their core activities so that they can earn more revenue (Kremic, Icmeli Tukel and Rom, 2006). The companies have to divide their time and money to all the activities of the company. If one or more activities can be outsourced than the main activities or functions of the company can be prioritize.    Increased flexibility: Removal of the support activity departments from the company results in conversion of fixed cost into variable cost. Flexibility can be increased in the organization such that the services from the outsourcing organization can be availed according to the demand. It is easier to close down the contract then to close down the whole department from the company. It also helps in cist saving because it is not necessary that all the services or the functions of the company are active whole year (Belcourt, 2006). Suppose if the company needs a legal advice from the advisor than it is not necessary for the fir to hire a legal advisor in the company but can contact the legal counsellor at the time of requirement. This saves the money of the company as it needs not to give salary to the legal advisor the whole year. Quality service:   As discussed that the outsource firm are specialists in their functions. Thus, outsourcing one of the functions to the third party firm provides quality services to the companies. On the other hand, if the company conduct that operation in their own firm then it requires them to have knowledge about that function along with the person or the employees to handle such functions. It may be possible that they fails to hire such efficient human resource and the function get affected. Outsourcing not only provides benefits to the companies but some of the harmful effects are also faced by the companies because of outsourcing. This is because the whole function is being handover to the different company and it is very important to identify the There are many disadvantages of outsourcing the functions as well. Some of them are discussed below: Loss of jobs: As the company outsource one of its functions that mean the people or the employees who were earlier working on that function has to leave their jobs. This results in bad image of the company as the employees cannot trust the company for job security (Harland, Knight, Lamming and Walker,   2005). This also leads to bad publicity of the company and can increase the employee turnover as the employee cannot fell safe at the company. Quality issues: As far as the company’s internal functions are considered, it has been analysed that these functions can be evaluated and monitored by the company’s management time to time. But, these functions if outsourced from another company then the company does not have the access to monitor the same frequently. Thus, the contract of outsourcing should be made with the policies that allow the company to monitor the working of the third party timely. Customer resistance: it is very difficult to rely on third party for some kind of work such as customer support. Most of the companies outsource their customer support function to third party (Harland, Knight, Lamming and Walker,   2005). This may lead to issues such as the executive does not understand the foreign access or the language. Customers may resist dealing with the third party and needs specialists to resolve the issue. Loss security: It is the major risk that the company faces in order to outsource the function. This is because outsourcing also requires the company to share some of their private information to the third party company. Sharing of information is a biggest threat to the loss of security. It is required by the company to have legal contract with the security clauses that the company can take any legal action if the third company practice any of the unethical and illegal action by leaking the private information or sharing it to any other competitors. Ethical concerns: it is required by the company to have ethical relationship with the third party company. Even the third party company also has to maintain such ethical relationship with the company. This can be a major risk when a company comes in contract with the outsource firm.      Difficult to reverse: If a function of the company is outsourced, it becomes very difficult for the company to establish it back in-house in the company. This is because breaching or breaking the contract from the outsourcing firm requires cost and implementing the process again in the organization also requires large amount of cost (Mani, Barua and Whinston, 2010). Reversing the outsourced process requires the company to invest a lot in hiring, establishing system, training etc. as all the systems and the functions in the organizations are inked with each other thus implementing a new function back to the company results in disturbance to all the other function as well. Outsourcing affects the company in both the positive as well as negative way. It is very difficult to deal with such situations. The companies have to take many initiatives to have secure outsourcing because the thus party that is selected outsource the function can misuse the information provides to them in order to make the function effective and efficient. Outsourcing at the one hand helps the company to reduce its cost on the other hand raise many risks of security. Any information if released or leaked by the third party may results in great harm to the company. Thus making the legal contract is a very important part of this process. It has been concluded from the above discussion that outsourcing is the process used by the company in order to save the cost of extra activities that can be outsourced frim another company which is specialised in the same area. This helps the company to reduce its cost and get efficient work from the specialised people. It also helps the company to have flexibility of using the services. The company can use the service at the time of requirement and pay according to that. there are some other disadvantages of outsourcing functions of business such as focus on the core and major functions of the company, reduction in the overall cost, saving time and energy, etc. along with all these advantages, the company which outsources their functions also have to deal with some of the disadvantages and risks. The major risk is security. This is because the company has to share their internal information with third party thus trust is the major element of outsourcing relationship. Some of the ot her disadvantages that the company faces are ethical issues, legal breaching of the contract, inefficient working of the third party, leak of information, loss of trust by the employees, lack of monitoring etc. Arias-Aranda, D., Bustinza, O.F. and Barrales-Molina, V., 2011. Operations flexibility and outsourcing benefits: an empirical study in service firms.  The Service Industries Journal,  31(11), pp.1849-1870. Lee, J.N. and Choi, B., 2011. Effects of initial and ongoing trust in IT outsourcing: A bilateral perspective.  Information & Management,  48(2), pp.96-105. Gewald, H. and Dibbern, J., 2009. Risks and benefits of business process outsourcing: A study of transaction services in the German banking industry.  Information & Management,  46(4), pp.249-257. Lin, C., Pervan, G. and McDermid, D., 2007. Issues and recommendations in evaluating and managing the benefits of public sector IS/IT outsourcing.  Information Technology & People,  20(2), pp.161-183. Kremic, T., Icmeli Tukel, O. and Rom, W.O., 2006. Outsourcing decision support: a survey of benefits, risks, and decision factors.  Supply Chain Management: an international journal,  11(6), pp.467-482. Belcourt, M., 2006. Outsourcing—The benefits and the risks.  Human resource management review,  16(2), pp.269-279. Harland, C., Knight, L., Lamming, R. and Walker, H., 2005. Outsourcing: assessing the risks and benefits for organisations, sectors and nations.  International Journal of Operations & Production Management,  25(9), pp.831-850. Mani, D., Barua, A. and Whinston, A., 2010. An empirical analysis of the impact of information capabilities design on business process outsourcing performance.  Mis Quarterly, pp.39-62.

Human Resource Management at McDonald's Essay Example | Topics and Well Written Essays - 2500 words

Human Resource Management at McDonald's - Essay Example Much of the time, employees are motivated by their working environment and thus some of these employees rise to top positions with in the company. Fairhurst claims that about 80% of service crews advance to store managerial positions, serving the company for 10 years on the average ("HR challenges... I'm lovin' It, 2005"). It is a fact that McDonald's is one of the top fastfood chains in the world, serving 50 million people daily in their 30,000 restaurants spread in over 119 countries worldwide. McDonald's actually started small by a certain Czech-American entrepreneur from the town of Plzen named Raymond Albert Kroc. Kroc was originally a salesman who sold five-spindled milk shakers called "Multi-mixers". His interest in providing fastfood to people was aroused when he heard of a hamburger stand in California that operates 8 Multi-mixers at a time in 1954 ("Mc Donald's History, n.d.") Kroc then met the McDonald brothers Dick and Mac, to which he immediately proposed the concept of a chain of fastfood restaurants named after themselves. Through the Kroc and the McDonald's brother's collaboration, the first McDonald's restaurant opened in Des Plaines in Illinois ("Fascinating Mc Facts, 2005"). Kroc then propagated the McDonald's chain through franchising, in which he is considered as one of the proponents of the system. Currently, 73% of McDonald's restaurants are owned by about 5,400 independent franchisees all over the world. McDonald's is also considered as a pioneer of specific menus and systems that cater to their specific clients ("Mc Donald's Corporate Responsibility Report"). One good thing about the franchise system allows the franchisees to handle restaurant operations and the workforce under them if they are trained and guided well. At present, McDonald's has a 1.6 million strong workforce, with only 398,000 people hired directly by the company. While each restaurant is responsible for individual policies they may have on bringing in, compensating and rewarding their employees, franchisees or independent owners, are required to promote a general set of "people practices" espoused by the company. This is checked through regular assessment of restaurant operations and recommendations by corporate specialists on training and research ("Mc Donald's Corporate Responsibility Report 2004 (Supplement)") 60% of McDonald's employees (or "crew" as they are commonly called) is 16-21 years old. The average crew member handles such tasks as cleaning the floors, waiting tables, cooking etc., garnering free meals and other benefits while earning by the hour. For most of the crew, employment at McDonald's is their first step into the "real world" and although some may leave the company for another job some stay in the company at an average of 1.6 years ("Tootelian, n.d.") This employee loyalty is attributed to the company's excellent Human Resources training and policies which specifically targets the development of basic workplace skills and attitudes among its employees. As the crew gains experience, they are given opportunities to be assimilated into the company to handle leadership and management roles while some may move on to other companies. Company personalities such as Mc

Conflict and negotiation Essay Example | Topics and Well Written Essays - 1000 words

Conflict and negotiation - Essay Example However, my colleague was hesitant to communicate this as he viewed it as lying and unethical. This form of conflict between me and my colleague can be categorised as an interpersonal conflict. As provided in the Thomas–Kilmann Conflict Model of conflict, conflict are based on two axes, mine and that of my colleague. The aspect of interpersonal conflict is brought forth by the fact that it is a variance between two individuals that does not necessarily involve any other individuals. The other two forms of conflict; intrapersonal and intergroup, do not apply. The gap between functional and dysfunctional conflict is very narrow and is more preceisely dictated by the deeds taken by each set of individuals. The classification of our conflict in this regard is extensively dependant on the position we will both take to reach a resolution. Evidently, we are both on the same side, but with different ideas on how to deal with the situation. My view is to assure the client of the fact that the order will be completed and delivered before the due date. This will make the client happy to have worked with us and wait for his order on the due date. However, my colleague believes it is appropriate to tell the truth which is that the order has still to be worked on because of the fact that there were many earlier orders yet to be completed. My view on this is that this will make the client anxious and averse our organization. My colleagues view is that my suggestions are contrary to the code of ethics. In this case, the conflict may be termed as functional where the two of us try to resolve the issue before getting back to the client. In a very distinct way, the conflict may be termed as dysfunctional where the client is reached with one’s point of view without the input of the other. Fischer (2012) illustrates the main causes of conflicts as; injustices, communication breakdown, lack of adequate resources, diversity, and incompatible goals.

PhD statement of purpose Essay Example | Topics and Well Written Essays - 1000 words

PhD statement of purpose - Essay Example Together with others in the Society, I research and present papers. I believe myself to be capable of much more, which is why I wish to proceed by following a course of study such as is offered by the Ph.D. Program. There is much that I could contribute to the field of Marketing now and in the future. During my studies in Switzerland, I earned many awards and some of the highest marks. It was not merely these, nor the standing in my class which motivated me, rather, it was the chance to make a tangible difference in my field through writing and research. This is what encouraged and motivated me to study harder, and more importantly, to study smarter. The areas of study, namely tourism, travel the the hospitality industry aroused my interest in all matters concerning the service sector and consumer behavior, which is why my research has continuously focused on all aspects of these topics. I intend to pursue this as far as possible, with a view to applying results to the development of my country's tourist market. I have chosen to study Marketing in the Ph.D. program, which I would prefer to join as soon as possible. My main strengths lie with the mathematical sciences, because I enjoy working with numbers and determining their correct interpretation. I am also interested in related sciences, including marketing. The challenge of systematically collecting, studying and determining logical outcomes is something which has always interested and motivated me. I consider my ability to approach a puzzle or problem and find a rational solution to be a great asset which supports my research capabilities. I enjoy travelling to new places, seeing things that are exotic, which is why travel is very important to me. This is an activity that has given me much pleasure, as well as lessons I would not have learned elsewhere. My initial research experience was in consumer behavior. I learned among others, various marketing concepts to analyze customer behaviour, including relationship marketing, service recovery, value of customer/provider relationships. There is fundamental need to understand the differences between what customers really want and what business currently offer. Customers want a personal connection with the people and the organizations they do business with. This is to ensure that business outcomes are perceived as positive experiences, rather than a mere transaction. The more customers have such experiences in dealing with service providers, the more loyal they become and the more follow-on business they will engage in, in the future. If given the chance to be admitted to the Ph.D. program on Marketing, I shall focus on service sectors. I have made my career goal to be the marketing of tourism for my country, Taiwan. While striving to attain good grades, the patience required for studying, researching, and writing is my best attribute. Even in my younger student days, I was careful to accomplish tasks, which is reflected in my attention to detail and I always adopt a methodical approach to all my work. Should I be given the opportunity to continue studying, I would be able to apply results from earlier research studies, which were carried out by myself, or in collaboration with one of my professors. These research studies were concerned with the airline business, computer and mobile telecommunications marketing and I consider

Development of a Child up to 2 Years

Development of a Child up to 2 Years 0-8 Months How does your babys eating, sleeping and motor development compare to the typical developmental patterns? At first, she wasnt very hungry and lost a bit of weight, but rebounded pretty quick. Her eating is similar to the patterns of a newborn. Seven was occasionally fussy but we just kept our regular routine and she was fine. She spent most of her time sleeping, similar to other babies at this age. Her sleep pattern is similar to babies at this age, down a couple of hours and then waking up. She goes back to sleep after a little relaxing music or gentle rocking. By 8 months, her motor skills include crawling, sitting up and playing like most other babies at this age. Her gross and fine motor skills are a little behind and the doctor wants more one on one motor skills play. At 8 months of age was your child an easy, slow-to-warm-up, or difficult baby in terms of Thomas and Chesss classic temperamental categories? On what do you base this judgement? She is a slow-to-warm-up child. She is a bit clingy and doesnt really accept new situations. She is content with us but hesitant with others. Seven has typical emotional reactions for her age, such as fear of strangers, separation anxiety and crying when upset. How is your childs attachment to you and your partner developing? What is happening at the 3-month and 8-month periods that might affect attachment security according to Bowlby and Ainsworth, and various research studies? Seven is comfortable with her father but seems to want to be with me primarily (especially when shes upset.) Because we popped up every time Seven seemed slightly uncomfortable, we feel that we are to blame for the sheltered attachment. During the attachment-in-the-making phase, Seven developed a preference for me over others. She does not care for it when I leave her with her grandmother, this is separation anxiety and normal for this age. Describe and give examples of changes in your childs exploratory or problem solving behavior from 8 through 18 months and categorize them according to Piagetian and information processing theories. Note that 8 months is included, so youll need to use the time-line to look back at 8 months for examples. Seven was a very active crawler at 8 months, at home, not so much at the doctors office. I encouraged more crawling by allowing her free roam of our home. Seven is able to find a hidden object,(object permanence) as long as we dont distract her while shes looking for it. If we change up the hiding place she will still want to look in the previous hiding place. This curious error was first discover by Piaget. She wasnt able to walk, but she could almost stand on her own. She was able to imitate new words at 12 months. Seven now clearly understands a couple of dozen words. In fact, Seven pronounced her first clear word and pointed at the object in question. At 18 months, Seven was a little above for her age. She built a block tower to model one made by the examiner. At the 19-month assessment, she was again behind in gross motor skills. That just meant more gym time. Seven was able to concentrate very well during all of the informal testing, and if this continues, she will be more than ready for preschool-type activities, which require children to stay on task or remain in group time for 10-15 minutes. Analyze your babys temperament in more detail at 18 months than you did at 8 months. How would you describe your baby in terms of the five aspects of temperament utilized by the Virtual Child program (activity, sociability, emotionality, aggressiveness vs. cooperativeness, and self-control)? Has your babys temperament been stable over the first 18 months? A blurb defining and providing examples of the five aspects of temperament is provided at 12 months, but you should seek out further explanations of temperament from your textbook. Explain how the concept of goodness of fit (also discussed in the blurb on infant temperament) applies to your interactions with your child. Activity- Sevens activity level was normal. She had an incredible drive to use her motor skills. She often took on problems too difficult for her age. This was consistent with her disposition when she was younger. She was shy during her assessments, but at home was very active, and grew up to be very active and quite talkative. Sociability- Seven was a bit of an introvert. She was talkative at home, but there were few adults that she was comfortable with, and would become upset by new situations. She was very shy in new situations and around new people. Emotionality- Sevens range of emotions seemed to decrease from 9 months to 18. She seemed to be emotionally solid. She played well with others until one of the other children wanted to take her toys. Aggressiveness v. Cooperativeness- Seven was not aggressive at the assessment, unless another child tried to take a toy from her. She was cooperative with the examiner. Self-Control- There are no issues with self-control. Were you surprised by anything in the developmental assessment at 19 months? That is, does your perception of your childs physical, cognitive, language and social development differ from that of the developmental examiner? Give specific examples. If you were not surprised, write instead about some aspects of your childs development that need the most work. We were told at the assessment that while she was advanced in fine motor skills and problem solving abilities she was behind (again) in gross motor skills. Seven scored above average in all aspects of language development, and is ready to be read aloud to more frequently, as she can follow typical story lines. We are going to continue to introduce Seven to new situations and new people and try to work on the shyness just a bit. If she is introverted, so be ità ¢Ã¢â€š ¬Ã‚ ¦ 2 years: Have there been any environmental events in your childs first 2  ½ years that you think might have influenced his or her behavior? On what do you base your hypotheses? Nothing out of the ordinary has influenced our child. We have a normal home life and introduce her to situations with us by her side. We have gotten her around to new people and children around her own age. We allow her to have a bit more freedom. We show her that there are limits and consequences. I understand her reactions and allow her to feel comfortable but at times push her to step out of her comfort zone while being supervised. I base this hypotheses on watching her around other children. It is a fine line to walk as a parent having to supervise but not hover. Help without completing the task and allow freedom to find out consequences. How is your child progressing on the typical toddler issues, such as learning household rules, learning to follow routines, listening to you, developing self-control and learning to get along with other children? While playing with a group of children, Seven was timid at first, but she spent a few minutes watching other kids play before she joined in. She was not aggressive, but sometimes would say Mine! when other kids wanted to play with her toy. Seven learned to get along with other children by smiling and giving up the toy. (Not sure if that is going along to get along) Seven is toilet-trained now. We have rules and make her use her words when wanting something. We still have to work with Seven on the gross motor skills (more gym time.) Analyze your own parenting philosophy and practices. What principles from social learning theory, Bowlby, Ainsworth, Piaget, Vygotsky, information processing theory, developmental neuroscience and other theories do you appear to have relied on in making your parenting choices or interpreting your childs behavior? Include three principles/theorists from the above list in your answer. Different situations call for different theories. We used Skinners example of operant conditioning, providing positive reinforcement when she used the toilet. For the fine motor skills, we used Banduras modeling giving on problem solving. We also implemented Ainsworths Attachment Theory. Seven is clingy and feels uncomfortable in some situations that she is placed in. We will continue to work on this.

Allegory of the Cave Essay -- essays research papers

What is truth? What is the truth, of what truth is? There are many answers to this question. Each answer may lie different, inside of each person. Only you know what truth is to you. In this essay I will describe what truth is to me, how I verify truth, and whether I believe truth to be good or bad. I will then compare and contrast my idea of truth, to that of Plato’s truth, from his ideas in â€Å"Allegory Of The Cave.†   Ã‚  Ã‚  Ã‚  Ã‚  First of all we have, what is truth to me? Well for my definition of truth we can turn right to Mr. Webster and see that he says, that truth is:   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã¢â‚¬Å"sincerity or honesty† To me truth is exactly what you think or how you feel. Truth to me is not veiled by anything, making the real truth either more positive or negative. Truth is simply what’s on your mind, exactly how you feel, its just plain and simple and right down to the point. How do you arrive at my kind of truth? We’ll it’s simple: as stated before, you simply tell how you feel, being both honest and sincere.   Ã‚  Ã‚  Ã‚  Ã‚  Now the tougher part, how is truth verified? Truth is verified by whether it’s honest and sincere by who, or where it came from. This means for example, is a person telling you really that they like your new haircut, or they just saying â€Å"yes† they do, to avoid a possibly touchy moment. Truth can only be verified by whether or not it was genuine and from the...

Bmw Strategy

Background: The Munich based Bayerische Motoren Werke AG(BMW)automobile company grew into one of the leading automobile producers in the world by the 1990s, and radically changed the way BMW was handling â€Å"innovation process management† at its automobile division. Goals: To develop and demonstrate exceptional skills in constantly creating and capturing value, through its innovations and development of new products. Actions(Actual Ideas): The new innovation management system was developed and implemented in the 1990s.Let innovation be the driving force for its product development process throughout the late 1990s. BMW’s innovative strategy- Based on four main pillars In-house R&D and investments in long-term and risky projects[pic] [pic] Establishing an innovation culture and working environment Open innovation Appropriability Strategy Results(Benefits): (1)BMW was able to exploit various path breaking technological innovations, right from the idea generation stage t o the market introduction stage. (2)The company was able to develop continuous stream of new products and brands. 3)BMW successfully withstood competitive pressures and held on to its market position, and established itself as one of the leading players in the premium segment of the global automobile market. (4)BMW was awarded the Outstanding Corporate Innovator(OCI) title for 2002 by the Product Development & Management Association(PDMA). Innovative concepts and technologies Efficient Dynamics The long-term energy strategy of the BMW Group – innovations for lower consumption. It is the most effective concept worldwide for ensuring the long-term sustainability of individual mobility, and it is the framework for uaranteeing the ecological, economic and social viability of our future. | The Efficient Dynamics strategy is based on four main approaches or â€Å"pillars† to promote sustainability. The first is focused on the | |optimisation of petrol and diesel engines to a chieve better fuel consumption, and this also includes steps to optimise lightweight | |construction, aerodynamics and energy management. The three other pillars are hybridisation and electrification of vehicle power trains and| |the long-term use of regenerative hydrogen as a source of fuel. Connected drive BMW ConnectedDrive offers customers options and solutions that can be ordered for all BMW models, from the 1 Series to the 7 Series, in selected markets around the world. Connectivity to web servers, Real-Time Traffic Information in combination with a networked navigation system, the integration of vehicle-specific apps with mobile end devices, the BMW Head-Up Display or the Emergency Call function – these and other features of BMW ConnectedDrive offer drivers everywhere a host of incomparable mobility services.